Brookside Rehabilitation and Healthcare Center
Nursing home in Webster, Massachusetts, CMS certification number 225483
11 Pontiac Avenue, Webster, MA 01570 · Worcester County
- CMS overall rating
- 2 of 5 stars
- Certified beds
- 81
- Certified for
- Medicare and Medicaid
- Last standard inspection
- July 30, 2025
- Deficiencies at that inspection
- 12
- Fines in 3 years
- No fines
Does Brookside Rehabilitation and Healthcare Center take Medicare and Medicaid?
Yes to both. Brookside Rehabilitation and Healthcare Center is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 2 of 5 |
| Health inspections | 3 of 5 |
| Staffing | 4 of 5 |
| Quality of resident care | 1 of 5 |
| Long-stay quality | 1 of 5 |
| Short-stay quality | Not rated |
Nurse staffing hours and turnover
These are the hours Brookside Rehabilitation and Healthcare Center reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 3.99
- Registered nurse hours
- 0.67
- Licensed practical nurse hours
- 0.85
- Nurse aide hours
- 2.48
- Weekend total hours
- 3.73
- Nursing staff turnover
- 39.3%
- Registered nurse turnover
- 50%
- Administrators who left
- 0
Health inspections and complaints
Inspectors last made a standard visit on July 30, 2025 and cited 12 deficiencies, plus 1 from complaint visits.
The visit before, on May 2, 2024, found 10.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS lists no fines for Brookside Rehabilitation and Healthcare Center in the past 3 years.
Beds and residents
On an average day 67.2 residents live here, about 83% of its 81 certified beds.
- Certified beds
- 81
- Average residents per day
- 67.2
- Certified since
- July 1, 1990
- Resident or family council
- Resident
Who owns Brookside Rehabilitation and Healthcare Center
- Legal business name
- Crystal Rehab & Nursing LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 22 homes nationally under Ephram Lahasky, 1.8-star chain average
Other nursing homes near Brookside Rehabilitation and Healthcare Center
- Webster Manor Rehabilitation & Health Care Center745 School Street, Webster 01570
- Lanessa Extended Care751 School Street, Webster 01570
- Overlook Masonic Health Center88 Masonic Home Road, Charlton 01507
- Life Care Center of Auburn14 Masonic Circle, Auburn 01501
- Southbridge Rehabilitation & Health Care Center84 Chapin Street, Southbridge 01550
Who inspects nursing homes in Massachusetts
Massachusetts's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Massachusetts, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Brookside Rehabilitation and Healthcare Center, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Brookside Rehabilitation and Healthcare Center
What is the CMS star rating of Brookside Rehabilitation and Healthcare Center?
2 out of 5 stars overall.
Does Brookside Rehabilitation and Healthcare Center accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Brookside Rehabilitation and Healthcare Center?
12 cited at the last standard visit.
Who owns Brookside Rehabilitation and Healthcare Center?
Crystal Rehab & Nursing LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.