Arc at Normal
Nursing home in Normal, Illinois, CMS certification number 145732
509 North Adelaide, Normal, IL 61761 · Mc Lean County
- CMS overall rating
- 1 of 5 stars
- Certified beds
- 141
- Certified for
- Medicare and Medicaid
- Last standard inspection
- February 21, 2025
- Deficiencies at that inspection
- 19
- Fines in 3 years
- $116,779 (3)
Does Arc at Normal take Medicare and Medicaid?
Yes to both. Arc at Normal is certified for Medicare and Medicaid. Medicare can pay for a short skilled stay after a qualifying hospital stay; Medicaid can pay for long-term care once you qualify.
Certification isn't a promise of an open bed. Ask how many Medicaid beds it has free and whether it keeps residents who move from Medicare to Medicaid. Our guide explains what Medicare pays for.
CMS star ratings
CMS rates every certified nursing home from 1 to 5 stars. The overall rating starts from health inspections, then moves up or down for staffing and quality. These come from the CMS Provider Information, October 2026 release.
| Measure | CMS stars |
|---|---|
| Overall | 1 of 5 |
| Health inspections | 2 of 5 |
| Staffing | 1 of 5 |
| Quality of resident care | 2 of 5 |
| Long-stay quality | 4 of 5 |
| Short-stay quality | 1 of 5 |
Nurse staffing hours and turnover
These are the hours Arc at Normal reported to CMS, split across residents and days. More hours per resident usually means more hands at the bedside.
- Total nurse hours per resident per day
- 2.76
- Registered nurse hours
- 0.51
- Licensed practical nurse hours
- 0.46
- Nurse aide hours
- 1.79
- Weekend total hours
- 2.64
- Nursing staff turnover
- 45.5%
- Registered nurse turnover
- 33.3%
Health inspections and complaints
Inspectors last made a standard visit on February 21, 2025 and cited 19 deficiencies, plus 14 from complaint visits.
The visit before, on January 25, 2024, found 7.
CMS shows an abuse icon for Arc at Normal. That means inspectors cited it for abuse, neglect or exploitation in the past year or two.
Read every citation on the CMS Care Compare page.
Fines and payment denials
CMS fined Arc at Normal 3 times in the past 3 years, for $116,779 in total.
It also had 2 payment denials, when Medicare stopped paying for new admissions for a time.
Beds and residents
On an average day 116.4 residents live here, about 83% of its 141 certified beds.
- Certified beds
- 141
- Average residents per day
- 116.4
- Certified since
- August 1, 1992
- Resident or family council
- Resident
Who owns Arc at Normal
- Legal business name
- Arc at Normal LLC
- Ownership type
- For profit - Limited Liability company
- Chain
- 25 homes nationally under Arcadia Care, 1.7-star chain average
Other nursing homes near Arc at Normal
- McLean County Nursing Home901 North Main, Normal 61761
- Loft Rehab & Nursing of Normal510 Broadway, Normal 61761
- Arcadia Care Bloomington1509 North Calhoun Street, Bloomington 61701
- Goldwater Care Bloomington700 East Walnut, Bloomington 61701
- Westminster Village2025 East Lincoln Street, Bloomington 61701
Who inspects nursing homes in Illinois
Illinois's state survey agency licenses nursing homes and carries out the federal inspections for CMS. A home must keep its state licence and meet the federal rules to take Medicare or Medicaid.
Compare all nursing homes in Illinois, or see how assisted living and nursing homes differ.
Is this your facility?
If you run Arc at Normal, email contact@assistedlivingaccess.com from your work address. We can add your own rates, photos and contact details next to the state record, or take the listing down.
Questions about Arc at Normal
What is the CMS star rating of Arc at Normal?
1 out of 5 stars overall.
Does Arc at Normal accept Medicaid?
Yes, it is Medicaid certified.
What did inspectors find at Arc at Normal?
19 cited at the last standard visit.
Who owns Arc at Normal?
Arc at Normal LLC, for profit - limited liability company.
From the federal record: CMS Care Compare and the CMS Provider Information dataset, October 2026 release.